Cookie Policy

This Cookie Policy explains how Lucky Owl Club Casino (the “Site”) uses cookies and similar technologies when you visit /cookie-policy. It covers what cookies are, why we use them, what types may be set, how third parties may be involved, and how you can control your preferences.

Cookies help the Site run smoothly, keep your account safer, remember your settings, and understand what’s working well so we can improve your experience.

What Cookies Are (and Why They Matter)

A cookie is a small text file stored on your device (computer, phone, or tablet) when you visit a website. Cookies allow the website to recognize your browser, remember key details, and support features like secure logins and saved preferences.

Similar technologies may also be used, such as pixels, SDKs, local storage, or device identifiers. In this policy, we refer to all of these as “cookies” for simplicity.

How We Use Cookies to Power the Site

We use cookies to support several important purposes:

• Functionality - keep the Site working as intended, including account access and session continuity.
• Security - help detect suspicious behavior, reduce fraud, and protect your account.
• Performance and reliability - monitor errors and stability so pages load properly and features behave consistently.
• Analytics - understand how visitors use the Site (for example, which pages are viewed most) so we can improve navigation and content.
• Marketing (where applicable) - measure advertising effectiveness and tailor promotions to be more relevant, depending on your preferences and consent where required.

Cookie Categories You May See on This Site

Different cookies serve different jobs. Depending on how you interact with the Site and your settings, the following categories may be used.

Essential Cookies (Always Needed)

Essential cookies are required for core Site operations. Without them, key features may not work properly, such as:

Keeping you signed in during a session, enabling secure transactions, preventing unauthorized access attempts, and supporting basic page routing and form submissions.

These cookies are generally set based on our legitimate interest in operating a secure, functional website.

Functional Cookies (Your Preferences, Saved)

Functional cookies help remember choices you make, so the Site feels more personalized. For example, they may store your selected language, region, or other on-site preferences.

If you disable these cookies, some convenience features may stop working, and you may need to re-enter preferences more often.

Performance and Analytics Cookies (Site Improvements)

These cookies help us understand how the Site performs and how visitors interact with it. They can show us trends like which pages are most visited, how long pages take to load, or whether users encounter errors.

We use this information to improve speed, usability, and overall experience. Where required by law, we will request your consent before placing non-essential analytics cookies.

Marketing Cookies (Relevance and Measurement)

Marketing cookies may be used to:

Show offers that are more relevant, limit how often you see the same promotion, and measure the effectiveness of campaigns across websites or apps. These cookies can be set by us and-or by approved third-party advertising partners.

If you choose to block marketing cookies, you can still use the Site, but promotions you see may be less tailored, and some campaign measurement may be limited.

Third-Party Cookies and Service Providers

Some cookies may be placed by third parties that provide services on our behalf. These third parties may include providers for:

Analytics and performance monitoring, fraud prevention and security tooling, customer support features (such as chat), payment processing support, and advertising measurement.

Third-party cookies are governed by the relevant third party’s own policies. We aim to work with reputable providers and only use them for legitimate business purposes.

Your Choices: How to Manage, Disable, or Delete Cookies

You control cookies through your browser settings. Most browsers allow you to:

Block all cookies, block third-party cookies only, delete cookies already stored, or set rules for specific websites.

Here’s what to expect if you disable cookies:

• Essential cookies blocked - the Site may not load properly, you may not be able to log in, and some security features may fail.
• Functional cookies blocked - preferences may not be saved and some features may be less convenient.
• Analytics cookies blocked - we’ll have less insight into what needs improvement, but core gameplay and account features should still work.
• Marketing cookies blocked - you may see less relevant promotions and some campaign tracking may be limited.

If you use multiple devices or browsers, you’ll need to update cookie settings on each one.

Consent and Cookie Preference Controls

Where required by applicable law, we ask for your consent before placing non-essential cookies (such as certain analytics and marketing cookies). You can also withdraw consent at any time by changing your cookie preferences (if a cookie banner or preference tool is available) and by adjusting browser settings.

Even if you withdraw consent, cookies already stored may remain until they expire or you delete them through your browser.

How Long Cookies Stay on Your Device

Cookies may be:

• Session cookies - deleted automatically when you close your browser.
• Persistent cookies - remain until they expire or you delete them.

Retention depends on the purpose of the cookie and the settings defined by the Site or the relevant third party.

Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) signal. Because there is no universally accepted standard for how websites must respond, the Site may not respond to DNT signals in a consistent way across all environments.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our Site operations. When we make updates, we will revise the policy content posted on this page. If changes are significant, we may provide additional notice where appropriate.

Questions or Privacy Requests

If you have questions about this Cookie Policy or how cookies are used on Lucky Owl Club Casino, contact our support team at support@luckyowlclub.com.